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Hi! Thanks so much for stopping by the FAQ page. I have tried to answer questions I get asked often, but if there is anything you'd like answered that you don't see here, just reach out. I'm happy to answer any questions you may have.
I HAVE HIRED PHOTOGRAPHERS IN THE PAST AND ALL THEY DO IS PROVIDE DIGITAL IMAGES AND NO GUIDANCE ON WHAT PRODUCTS WORK BEST FOR ME. I'M LOOKING FOR A FULL-SERVICE FAMILY PHOTOGRAPHER. ARE YOU A GOOD FIT FOR US?
Yes! Gone are the days of disks and flash drives that end up lost or collecting dust in drawers. I am a full-service boutique family photographer. I offer custom photography services for your family. From our initial consultation to delivering your albums, wall art, and prints, I handle all aspects of your family portrait experience. You walk away with one of a kind artwork for your home. No DIY for you, leave that to me.
do you travel outside of austin for sessions?
Yes, absolutely. I work with clients all over Austin and the surrounding areas. I will even travel, and have had the pleasure of photographing families all over Texas, and Kauai, Hawaii. The sky's the limit.
WHAT if my kids start acting up during our session?
As an Austin family photographer, I am well-seasoned with children of all personality types. I work with your kids to make them feel like taking photos is fun, not a chore they have to do. And don’t fret about your kids being ‘good’ or ‘bad’. I’ll make sure they have a blast, or at the very least aren’t uncomfortable during our session.
I have a specific location in mind for our pictures. is that okay?
Yes! I love to meet my clients at locations that have a
special meaning for them. Let me know the location you have in mind and we’ll see if it’s a good fit.
I would love to turn our photos into wall art or an album. Do you provide that service?
Yes! I am a full-service boutique family photographer and will happily discuss all my products with you, including framed wall art, canvases, heirloom albums and many other display ideas.
Can you frame our prints too?
Yes. I offer framing services. Reach out to learn more or
visit my “Pricing” page.
I’m not sure what we should wear. Can you help?
Yes. I’m happy to provide you with a wardrobe consultation.
I’ll fill you in on the best color palette for your home décor and location. I can even help you go through your closets to see what you have and what would work well together.
I would prefer our photos to be displayed on high quality paper. Do you offer that?
Yes. I have tested many products and only offer the best. I offer multiple print options including museum quality papers either matted or mounted for archival quality.
I don’t have the time or energy to create a photo album. Can you do that for me?
Absolutely! I offer premium quality handbound albums to
display your memories for generations to come. I do all the work, from design to order to delivery, so you just enjoy your time with your family. I am full service for a reason.
How far in advance should we schedule our session? And, how do I book with or contact you?
Most clients book about three months in advance to ensure their desired date. However, if you have a date in mind that’s many months out, that is works too. The sooner you get on the calendar the better. To contact me or to book , call me: 512.827.7804 or email me: jama@jamapantel.com and we'll chat.
how long have you been a PHOTOGRAPHER?
I've been a photographer for over 20 years and have been a professional freelancer since 2012.
when can I expect to RECEIVE my images, wall art and/or albums?
Within six weeks of your ordering appointment all of your products will be delivered to you. Due to the custom nature of the art I provide, some products take longer and sometimes they come in sooner. As soon as they are ready, I will contact you.
how long does the session last?
I don't like putting a time limit on a session. We will take as long or as short as we need to get the necessary images. Usually sessions last 45-60 minutes.
can i bring props or my pet?
Absolutely! If there is anything that is important to you and/or your child, (a handmade quilt/blanket, a framed cherished picture, stuffed animal), whatever has meaning to you, we can use. Including the family pet!
